The Lifetime's Guarantee
At Bowie & Burton, we are committed to providing high-quality products that meet and exceed our customers' expectations. We take pride in the craftsmanship and durability of our leather belts, and we stand behind them with a lifetime guarantee. We are confident that our belts are built to last, and we want you to feel confident in your purchase.
What Does the Lifetime Guarantee Cover?
Our lifetime guarantee covers any defects in materials or workmanship for the entire lifespan of the belt. This includes but is not limited to:
Stitching: If the stitching unravels or breaks under normal wear and tear, we will repair or replace the belt free of charge.
Buckle: If the buckle fails to function properly due to a defect, we will repair or replace the belt.
Leather: If the leather cracks, tears, or suffers any structural damage not caused by misuse or abuse, we will repair or replace the belt.
What Is Excluded from the Lifetime Guarantee?
While our lifetime guarantee covers defects in materials or workmanship, it does not cover damage caused by misuse, abuse, accidents, or normal wear and tear. Additionally, the guarantee does not cover cosmetic damage or alterations made to the belt by a third party.
How to Make a Claim?
If you believe your leather belt is covered under our lifetime guarantee, please follow these steps to initiate a claim: Contact our Customer Service: Reach out to our friendly customer service team by phone or email. Provide your order information, details about the issue, and any supporting photos if necessary.
Evaluation and Confirmation: Our customer service team will evaluate your claim and determine if it falls within the scope of our lifetime guarantee. We may request additional information or ask you to send the belt to us for inspection.
Resolution: If your claim is approved, we will repair or replace the belt at no additional cost to you. If the exact belt is no longer available, we will offer a suitable replacement of equal or greater value.
Please note that any shipping costs incurred for sending the belt to us will be your responsibility. However, we will cover the shipping costs for returning the repaired or replaced belt to you.
Our Commitment to Customer Satisfaction
We strive to ensure that each customer is satisfied with their purchase and experience with our products. Our lifetime guarantee is a testament to our commitment to quality craftsmanship and our confidence in the longevity of our leather belts. We value your trust in our brand and will do our best to address any issues promptly and to your satisfaction you have any further questions or need assistance, please do not hesitate to contact our customer service team. Thank you for choosing Bowie & Burton for your leather belt needs.
What Does the Lifetime Guarantee Cover?
Our lifetime guarantee covers any defects in materials or workmanship for the entire lifespan of the belt. This includes but is not limited to:
Stitching: If the stitching unravels or breaks under normal wear and tear, we will repair or replace the belt free of charge.
Buckle: If the buckle fails to function properly due to a defect, we will repair or replace the belt.
Leather: If the leather cracks, tears, or suffers any structural damage not caused by misuse or abuse, we will repair or replace the belt.
What Is Excluded from the Lifetime Guarantee?
While our lifetime guarantee covers defects in materials or workmanship, it does not cover damage caused by misuse, abuse, accidents, or normal wear and tear. Additionally, the guarantee does not cover cosmetic damage or alterations made to the belt by a third party.
How to Make a Claim?
If you believe your leather belt is covered under our lifetime guarantee, please follow these steps to initiate a claim: Contact our Customer Service: Reach out to our friendly customer service team by phone or email. Provide your order information, details about the issue, and any supporting photos if necessary.
Evaluation and Confirmation: Our customer service team will evaluate your claim and determine if it falls within the scope of our lifetime guarantee. We may request additional information or ask you to send the belt to us for inspection.
Resolution: If your claim is approved, we will repair or replace the belt at no additional cost to you. If the exact belt is no longer available, we will offer a suitable replacement of equal or greater value.
Please note that any shipping costs incurred for sending the belt to us will be your responsibility. However, we will cover the shipping costs for returning the repaired or replaced belt to you.
Our Commitment to Customer Satisfaction
We strive to ensure that each customer is satisfied with their purchase and experience with our products. Our lifetime guarantee is a testament to our commitment to quality craftsmanship and our confidence in the longevity of our leather belts. We value your trust in our brand and will do our best to address any issues promptly and to your satisfaction you have any further questions or need assistance, please do not hesitate to contact our customer service team. Thank you for choosing Bowie & Burton for your leather belt needs.
